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IT 1.0 Software for Qualitymanagement

Target group
Quality managers who want to optimise the software in their processes or plan the acquisition of software.
Prerequisites
Every participant must bring a notebook (operating system Windows XP or higher) for exercises. Participants receive a CD with practice software that may be used freely (Open Source).

Valid for all seminars
The maximum of participants for the in-house and external seminars is 14. In order for the external seminars to take place, a minimum of 5 participants is required. The application deadline of external seminars is 4 weeks prior to the start of the seminar, otherwise consultation is required.

Contents
Software choice and application, exercises with practical examples.
Part 1 (Theory)
• Specific enterprise software for quality management
• Software for quality management – concept CAQ
• Components and functions
• Application possibilities
• Important software components in the enterprise
• ERP
• CRM
• Software for communication and information management
• Document management and archiving
• Integration of quality management processes in the
enterprise software landscape
• ERP, CAQ, CRM
• Information management
Part 2 (Practise)
• The use of standard software for quality management and process
optimisation based on practise examples and case studies
• Document management
• Project management
• Information management
• Provided practise software (Open Source) from the areas
• Office, document management
• Flowcharts
• Project management
• Mind-mapping
• Groupware, Wiki, FAQ
Events: –
Location: -
Trainer: -
Duration: 2 Days
Inhouse: 2850,- €
incl. certificate and seminar materials,
plus travel expenses lecturer and tax.
Extern: 980,-€ per participant
incl. certificate, seminar materials,
soft drinks and lunch, plus tax.
    Registration for the seminar
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